Arbitr

Manuals and safety information that match the approved product

A printed manual ships in the box with every unit. We check manuals, instructions and safety information against the approved specification and each market’s rules, in every language, before they go to print. Safety statements always reach the expert you choose.

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At a glance

Arbitr is software that checks product manuals, instructions, safety information and spec sheets against a company’s approved specification and each market’s rules, in every language edition. It reads DITA, XML, Word, InDesign and PDF files, finds every edition that still states an old value after a change, and sends safety statements to an expert the company chooses.

Your week

The product changed. Did every manual?

Engineering lowered the maximum load last month. The English manual was updated. The German, French and Polish editions came back from translation weeks later, and the installation guide reuses a topic that still has the old torque value.

Nobody owns checking every edition against the spec, so it falls to whoever reads the last proof. If it’s wrong, it’s in the box with every unit. The fix is an insert, a reprint or a field notice.

How it works

From engineering change to every edition in the box

Your writers keep their authoring tools and your translators keep theirs. Arbitr checks every edition against the same approved specification.

  1. The approved specification

    TodayValues sit in engineering files, spreadsheets and old manuals.

    With ArbitrApproved values, safety statements, warranty terms and your reading of each market’s rules, held in one place.

  2. Written or updated

    TodayWriters copy values from the spec by hand.

    With ArbitrTopics are checked as they’re written, in DITA, XML or Word, whoever or whatever wrote them.

  3. Every language edition

    TodayTranslations are checked for language, not against the spec.

    With ArbitrEach edition is checked against the same approved values, not just the English.

  4. Safety statements

    TodayEvery page goes to the same reviewers.

    With ArbitrWarnings and high-risk lines always reach the expert you choose. The rest goes straight through.

  5. Released to print

    TodaySign-off is a signature on a proof.

    With ArbitrEvery decision is recorded against the edition and language it applies to.

  6. When the spec changes

    TodaySomeone searches the shared drive for the old value.

    With ArbitrWe find every manual, edition and language that states it, before the next print run.

See it run on your own rules.

What we check

Every statement in the manual

We check what the text says, not the page layout or illustrations. Packs and labels are covered by packaging compliance.

  • Values and specifications

    Loads, dimensions, ratings, temperatures and torque values match the approved specification.

  • Safety information

    Warnings are present, worded as approved and sent to an expert wherever the risk is high.

  • What each market requires

    Maker and importer details, conformity information and the statements each market expects.

  • Product names and terms

    Current model names, part numbers and approved terminology, in every edition.

  • Every language edition

    Each translation states the same approved values, in the languages each market requires.

  • Editions already released

    When the spec changes, we find every released manual that states the old value.

Where your writers work

Checked in DITA, not after it’s published

We read DITA topics and maps, XML, Word, InDesign and PDF. A value is checked in the topic where it’s written, so every manual that reuses the topic gets the right value.

Every edition

Every language checked against the same spec

A translation can read well and still state an old value. We check each edition against the approved specification, not against the English, so a lagging translation is caught before it’s printed.

Digital and print

Digital manuals still end up on paper

From January 20, 2027, the EU Machinery Regulation lets you supply instructions digitally, but buyers can still ask for paper free of charge, and safety information for consumer use still goes on paper. Whatever the format, every edition is checked against the same approved spec.

Rules by market

Which documentation rules we check against

You load your regulatory team’s reading of each rule, and we check every edition against it. These are some of the rules technical documentation teams work with most.

MarketRuleWhat it covers in the documentationWhen
EUCE marking (New Legislative Framework)Which products carry CE, the declaration of conformity, and what instructions and labels includeIn force
EUMachinery Regulation (EU) 2023/1230Instructions and safety information for machinery; digital instructions allowed, with paper on requestApplies from January 20, 2027
EUGeneral Product Safety Regulation (GPSR)Product and manufacturer details and safety information for consumer goodsSince December 13, 2024
EUMedical Devices Regulation (MDR), Annex I Chapter IIIWhat device labels and instructions for use carry, from UDI to symbolsSince May 2021
EUToy Safety RegulationReplaces the 2009 Directive, adding a digital product passport and warnings shown onlineApplies from August 1, 2030
GBUKCA markingThe conformity mark for Great Britain; CE recognition kept for most goodsIn force
USOSHA Hazard Communication StandardGHS labels and safety data sheets for chemicals2024 update, phased dates
USCPSIA tracking labelsTracking information on children’s products and their packagingIn force
CanadaConsumer Packaging and Labelling ActEnglish and French on consumer product informationIn force
QuebecCharter of the French Language (Bill 96)French on products and the documents that go with themTrademark changes since June 1, 2025
FranceToubon LawFrench in consumer information, including instructionsSince 1994
Summaries only, as of November 2026. Each rule has its own page with sources. Arbitr doesn’t interpret rules for you: your regulatory team sets how each one is read.

Where it sits

Works with your authoring and content systems

Your authoring and component content systems manage structure, reuse and versions. We check what the text says, against one approved specification.

You decide

Safety statements always reach a person

You set which lines go straight through and which come to you. Warnings, load limits and anything you mark as high risk reach the expert you choose, with what it was checked against. Each decision is recorded against the edition and language it applies to.

Technology you can trust

See it run on your own rules.

FAQ

Questions technical documentation teams ask

Does it work with DITA and our authoring tools?

Yes. We read DITA topics and maps, XML, Word, InDesign and PDF files, and XLIFF from your translation workflow. Upload files one at a time, as a folder or as a .zip, or connect your systems over API and MCP.

Does this replace our component content management system?

No. Your CCMS manages structure, reuse and versions. We check what the text says against the approved specification and each market’s rules, and work alongside it.

Is this for software or API documentation?

No. This is for documentation that ships with physical products: manuals, installation and assembly instructions, safety information and spec sheets.

Who decides on safety statements?

You do. You choose which statements always go to an expert, and who that expert is. Every decision is recorded against the edition and language it applies to.

Do you check translations against the spec?

Yes. Each language edition is checked against the approved specification, not just against the English. See content localization.

If manuals go digital, does print still matter?

Yes. Under the EU Machinery Regulation, from January 20, 2027, instructions can be supplied digitally, but buyers can ask for paper free of charge and safety information for consumer use still goes on paper.

Do you check labels and packaging too?

Yes. Pack and label copy is checked against approved claims and each market’s rules before artwork goes to print, as part of the same platform.

See it run on your own rules.